In recent years, there has been a phenomenal increase in the number of social networking sites. These sites are now not only being used to connect with friends, family and business contacts, but also being used to market products and services. Facebook is one of the most popular social networking sites and many small businesses market their products and services through it. However, these businesses are still struggling to gain expertise in this area. Here are a few things to consider when using Facebook to market your small business:
1. Share Useful And Updated Content With Potential Customers
Many small businesses set up a profile page instead of a business page, while also starting a group for their business. As a result, your fan base may get divided and you can struggle to engage with the audience. It is very important that the business shares meaningful and updated content with the people, which creates a difference in their lives. Broadcasting your message is a big turn-off for people as it sounds too pushy. You should only share updated and engaging content with the audience, and seek their feedback. You should also plan your posts well so that your content does not become too boring or predictable. The shared content should be a mix of multimedia and other useful articles. Sharing exciting and new content increases the chances that people will talk about you with their friends and family. It is also advisable that you do not publish most of your content directly from your blog or other platforms.
2. Take Facebook Seriously
While many small business owners realize that social media, particularly Facebook, has changed the marketing landscape, they are simply not investing enough time to leverage its power. By not investing adequate time in social media campaigns, the business is losing out on marketing opportunities. Facebook should be central to any social media campaign and, therefore, engaging content should be regularly shared with the audience. You should use Facebook to establish strong relationships with your customers and ensure a timely response to their queries.
3. Explore Facebook’s Tools
Businesses can do a lot more than merely setting up fan pages and groups on Facebook. To maximize the marketing potential offered by Facebook, you should explore all of its functionalities and tools. This will help you in creating a great online experience to engage your audience. As a small business owner, you may utilize the info tab and also create a custom welcome page to create better awareness about your business. By using Facebook Insights, you can benefit from the medium’s built-in analytics system and analyze what type of content caused the greatest stir among your audience. This can be of great value when publishing content in future.
4. Follow Rules of The Game
When using Facebook to market your business, you should be careful not to violate the terms and conditions set by the site. By violating these terms, you may risk your reputation and remain ineffective at building a helpful community. Some of these common violations include setting up a personal page instead of a business page, tagging people in images without seeking their permission and sharing abusive content.
By keeping in mind these simple Facebook marketing tips, you can develop strong personal connections with your audience and grow your business.
About the Author: Donna Hays works full-time as a marketing consultant for an online advertising company. She writes for several sites including Degree Jungle a resource for college students. She takes keen interest in social media marketing and is a regular contributor on social media marketing topics.
Image: GOIABA (Goiabarea) / Flickr