Get Ready For The Trade Show Season

Trade show season is almost upon us!  In fact, for some industries, it’s already begun.  Toy Fair took place last month, Auto Shows are already taking place, and next month will see the Gadget Show Live along with the first of Europe’s major Games Festivals.  If you want to make an impact this year, you’d better start planning your booth, and contacting trailer producers and poster printers now!

trade show tips
Are you ready for 2012 trade show season?

Trade Shows or Festivals?

The state of the economy right now means that many business owners can’t afford to attend several events per year, so they have to plan their events strategy carefully, taking their display trailers only to the events with the biggest impact.  The trick is figuring out what kind of impact you want, and who you’re trying to reach.

Sponsoring festivals and sporting events is a good way to raise brand awareness and generate goodwill.  If your message is a simple one, such as “Come buy your guitars from our music shop”, or “We sell football kits”, then generating awareness in this way is a good start.

If your message is more complicated, or you want to reach a wider range of people than you would at a local event, then you should consider attending a trade show.  Some trade events are industry only – such as the Electronic Entertainment Expo in Los Angeles.  This event is attended by international press, investors, video game publishers, and buyers for stores from all over the world.  If you’re preparing to launch a product, and want to generate a lot of buzz, this is the place to do it.

Other events are open to the public.  At public events, there are a lot of companies competing for the attention of the visitors, and in many industries there’s an ever-increasing battle to produce the flashiest display trailers, offer the best swag, and pull the biggest publicity stunts.  If you’re on a tight budget, getting into this kind of battle is a bad idea, unless you’re sure that you can create a lasting impression.  People who visit your booth for a free inflatable sword and shield or other crazy gift set won’t buy your product – but people who visit your booth to demo your product and pick up a catalogue might well turn into customers later.

Keeping Costs Down

Trade shows are great for networking.  Ideally, you should try to attend any shows that are local to you, and also try to find room in your budget for a major, highly respected show elsewhere.  The power of being able to say “As seen at the Frankfurt Auto Show” should not be underestimated.

To keep costs down, start negotiating with trailer producers early, and show space as soon as you can to take advantage of early bird discounts.  Try to get bulk discounts for posters, business cards, and other essentials.  While you’re at the show, take advantage of any networking opportunities – get out there and hand out cards to people at other stands, and take the time to see what other people are doing.  Trade shows aren’t just good ways to spread the word about what you’re doing – they’re good ways to find out what’s happening in the rest of your industry too.

Image: Yodel Anecdotal / Flickr

Reasons Why People Don’t Buy From a Website

Even if you have a lot of traffic coming to your site, these visitors might not be doing what you want them to on your site. Whether that’s buying a product or filling in an enquiry form, these visitors aren’t converting. Often, website owners will look at this problem and decide what they need is more visitors coming to the site, rather than making the most of the potential customers that are leaving. This can be expensive, especially when you’ve got the potential customers visiting already – you just have to appeal to them a bit more.

This is all about conversion rate optimisation, which can help you get the most out of the potential customers already coming your way. Below are some tips to consider when looking to optimise your site.

Can you find items easily?

If you look at your site as a customer would, can you find things easily? Finding a certain page should be easy and straightforward. Easy to read sign posts that direct people are necessary. If people can’t find exactly what they’re looking for straight away, they’ll look somewhere else.

However, trying to get every link on every page may make the site look a mess and cause more problems than it solves. As long as the directions are there, it should make sense.

Is the information there?

When potential customers have found the page they’re looking on, they’re going to need some information on what they’re looking at. Whether it’s a product or service, the attached description could decide whether they buy from you or someone else.

The description should contain enough information so that a potential customer can decide if it’s right for them, as well as being written in high quality, detailed enough to cover everything and completely unique.

Online, you don’t have the ability to hold an item like you do in a store. The description needs to replace and recreate that feeling, or you won’t give your customers the confidence to buy from you. High resolution images that customers can zoom on to see the items in detail and technical specifications are really good things that should be included on the page too.

Customers need confidence

When it comes to conversion rate optimisation the first thing you need to assess is if customers have enough confidence in your site. Customers will not part with their credit card details on to a site they can’t completely trust, and they’re quite right too as well. With this in mind, it’s important to make sure that you and your site are doing everything you can to gain the customers trust.

Making your website look professional is the first step. The more professional the site looks, the more trustworthy it’ll come across as. It’s also a good idea to make your contact details as open as possible and to not hide them away or refuse to put them on the site at all. Customers will gain confidence if they know you’re approachable and they’re able to contact you should anything not go according to plan.

This post was written on behalf of Boom Online Marketing the conversion rate optimisation experts

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