Dealing with Bullying in the Workplace: Advice for employers

For a small business, bullying in the workplace can have a deep impact. It can lead to decreased productivity, lowered morale, increased absences and potentially to expensive and lengthy employment tribunals. Added to that the emotional effects of bulling on the victim, and the fact that one office bully can affect the working environment even for those he or she does not target, and it makes for a very unpleasant situation.

workplace bully

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As a small business owner, and employer, you are responsible for the welfare of your employees under the Health and Safety Act 1974, so you need to know the signs of bullying in the workplace and put a stop to it before it escalates.

What is bullying?

In its guide for employers on dealing with workplace bullying, ACAS, the UK’s employment relations service, defines bullying as

“offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means that undermine, humiliate, denigrate or injure the recipient.”

Workplace bullying may not be the name-calling and taunts of the schoolyard, but it can have just as much impact on the victim, often more, as it is much more subtle. Workplace bullying can be:

  • humiliation
  • exclusion
  • intimidation
  • harassment
  • sabotage of work or promotion prospects
  • constantly singling someone out for blame or criticism

In the workplace that can translate to some of the following signs, which as an employer, you should look out for:

  • withholding information or giving incorrect information
  • undermining a co-worker
  • refusing to delegate tasks
  • spreading malicious rumours

The problem with workplace bullying is that what may be considered bullying by one employee might be considered office banter or just firm management by another. Then there is the fact that the victim may not be willing to speak up, for fear of being thought of as weak, or a “snitch”. And added to that, other employees may not be willing to speak out for fear of calling the bully’s attention to themselves.

This is why it is important to make clear to your employees the behaviours which will not be tolerated.

What can employers do?

As an employer, you need to have a clear policy in place that makes it clear that bullying should not be tolerated, with a set of rules and consequences, and a formal complaints procedure. It is in your best interests to have a supportive environment within your company, not one where the victim feels that they have nobody to turn to. And they may in turn lose respect for you for not addressing the problem.

You should also encourage your employees to look out for any signs of bullying. And make sure you yourself set a good example in your behaviour towards others

If a complaint of bullying is made, it should be investigated and followed up promptly. Gather the evidence and review it thoroughly before deciding how to proceed. An informal  talk may be all that is needed, but in some cases, disciplinary action will need to be taken.

Start by calling the employee into your office, and talk through your concerns, outlining each reported incident. Give the employee a chance to tell his or her side of the story, but make it clear that his or her behaviour will not be tolerated. It may be that this is the end of the issue.

However, if attempting to resolve the situation informally does not work, then you may have no choice but to start disciplinary action against the bullying employee. You should make sure you follow procedures carefully and ensure that both victim and accused are treated fairly. Possible punishments for bulling may be a written warning, suspension or even dismissal, but before deciding on your course of action, review the facts again. For example, if the bully has accepted his or her actions were wrong, then a written warning may be enough.

For more information, contact ACAS on 08457 47 47 47

Author Bio: Altmore Business Law are a commercial law firm in the East Midlands, providing solicitors in Nottingham, Leicester, Grantham and across the region. They work with both SMEs and large companies, and provide advice and guidance on a broad range of matters.

Eight Ways to Stay Productive When You Work from Home

Regardless of what you do, if you work from home, the name of the game is productivity. If you telecommute, your boss is likely to be watching you like a hawk. Did he make the right decision when he let you work from home? If you freelance, your clients don’t care about your hourly rate? Did that fifty dollar project really take me three days to complete?

Yes, if you work at home, productivity matters. It pays your bills, it keeps you out of the office and it allows you to have a social life. Therefore if you work from home and you notice that your productivity levels are not as high as they could be, chances are you are suffering. And if you’re telecommuting, chances are you are about to get fired. Before the hammer drops, here are eight highly effective tips for getting more done in less time when you call your office home.

work at home

Image by Thomas van de Weerd / Flickr

Don’t Become a Recluse

Work from home jobs don’t necessarily require you to literally work at home. Most can be performed effectively at a local café or a quiet bar. Getting out of the house on a daily basis is essential if you want to stay sane, let alone productive. If you find that you get more done when working in your home office, focus on going out in the evenings. Isolation and productivity never go hand in hand.

Figure Out How to Tackle Procrastination

Procrastination seriously harms productivity and problems with productivity can spell death for any work at home career. There are a lot of techniques that can be employed to fight productivity and what works for you is something that you are going to have to find out on your own.

For me personally, I have found that the most suitable weapon against procrastination is to devote a single hour each day to doing the tasks that I hate. Those tasks still take a while to complete, but they always eventually get done. Procrastination is more than capable of leaving tasks uncompleted forever if you let it.

Limit Your Time

If you’re paid per deliverable rather than per hour, your goal is always going to be to get the most done in the shortest amount of time possible. An important part of doing so is limiting the amount of time that you allow yourself to complete your tasks.

If you give yourself the entire day to do something, chances are it’s going to take the entire day. Whereas if you limit yourself to only spending four hours, you are far more likely to fit that task into that timeframe.

List Your Tasks

When you work from home, you don’t have a boss scheduling your day and this is certainly a good thing. Unfortunately however, unless you take on his role, your productivity is going to seriously suffer. Sitting down in the morning with no real plan is a recipe for both procrastination and missed deadlines.

You should start each day by listing the tasks that you hope to complete. They should be ordered according to their importance and completed according to their order. And any tasks not on your list should be avoided entirely. Provided you follow this simple system, you will get your most important tasks completed every day. You also won’t waste time on those that are unimportant.

Work Where You Work Best

If you think that you are going to get a lot done while sitting on your couch with your feet up, think again. High levels of productivity require that you sit up straight and that you are not surrounded by distractions. A home office can fit the bill perfectly but some people find that they get more done outside of their home.

You should experiment with working in different environments and you should establish where you are at your best. Regardless of whether it’s a café, a bar or your aforementioned home office, the important thing is that you establish where works for you.

Disconnect (or Pretend)

Most people that work from home do so with the aid of a computer and an internet connection. An internet connected computer however is home to all manner of distractions and you might be surprised by just how many hours you can kill telling your Facebook friends how great it is to work from home.

If you have the discipline to avoid the recreational side of the internet then by all means do so. But if like most, you’re a bit of a social media addict, you might find that you can get a lot more done if you only connect to the internet when your work actually requires it. Out of all the tips in this article, this is probably the easiest to apply. It also happens to be one of the most effective.

Tell People You’re at Work

If you have friends, a partner or a young child, it’s important for you to let them know that when you are working from home, you actually are working. You can’t do housework, you can’t do babysitting and you can’t go to the pub at two in the afternoon. Just because you don’t have to be at your office by nine am, that does not mean that you don’t have deadlines.

Take Care of Yourself

Finally, take care of yourself. Many people take working from home as an excuse to take less showers, to stay up until four in the morning and to practically live on their couch. Showers keep you fresh, exercise keeps you energised and eight hours sleep keeps you in straight thoughts. When you work from home, there’s no boss to get angry at you for looking like a corpse. That responsibility is therefore left to you. Get some fresh air, dead people don’t work from home.

About the Author: Brian Wills is a freelance writer and blogger. Through his posts he talks about SEO and internet marketing and believes that alexa ranking service is the most reliable page ranking service for checking the credibility and popularity of websites.

Tips for Being Productive Outside the Office

If you have ever had a job working in an office, then you have probably heard plenty about productivity. Many bosses take great care about finding out how productive potential employees will be when looking to hire new staff, and productivity is often a big part of performance evaluations.

Productivity is simply a big part of having a job; however, productivity should extend outside the office. After all, going the extra mile is what separates the good employees and the excellent employees. But it can be difficult to be productive outside the office if you do not know how.

business productivity tips

Separate You Work and Social Life

One big part of being productive outside the office is separating your work and social life. One good way to help keep these two sides separate is to get a second phone line. This does not mean you need to carry two phones, since the SmartPhone app Line2 can work as a second phone line on a SmartPhone for business calls. Separating your phone lines can help you to seem more professional and productive.

To further keep your work and social lives separated, avoid making many friendships that might interfere with your work. It is fine to have a colleague or two that you get a drink with after work sometimes, but it might be a problem if you find yourself invited to your employee’s daughter’s birthday party.

This is a matter of common sense and personal judgment, since all business relationships are different, but it’s generally not a good idea for business associates on different levels of “the food chain” to get too close. This not only can cause people to become suspicious if you or your friend gets a raise or paid vacation, but it can also lower your productivity dealing with the issues that can arise.

Working From Home

Another situation that can give people trouble is when they have to work from home or a hotel, such as finishing and sending in a report while on a business trip. It can be distracting and demotivating if you do not have to get ready or dressed to go into work, so many people find themselves becoming less productive in these situations.

The best thing to do is pretend you are at work. When you wake up, take a shower and get dressed. This gets you in a working mindset. Set a strict schedule and follow it, and avoid all distractions such as television and friends. Also, make a list of things to do every night for the next day. This will help you keep track of exactly what you need to do.

If there is one thing that impresses employers and future employers, it is an individual’s ability to be productive outside the office. It is often the deciding factor when an employer is deciding between applicants for an open position or when deciding who they need to lay off. Increasing your productivity outside the office is a great way to put yourself ahead of the competition.

About the Author: Jessy is a stay-at-home mom and business blogger.

The Best Ways of Incentivizing Your Staff

Making sure that your employees are happy is one way of ensuring that your business thrives and prospers. Happy employees are more productive and willing to work harder for you. Setting goals that are realistic, and that employees understand, is a crucial part of any incentive program. If you want to reward your employees financially, there are a few really good ways to do it.

Retirement Matching Contributions

Retirement matching contributions are one way of rewarding your employees for good performance. A retirement account match is when you contribute money towards your employees’ retirement plan. For qualified accounts, like 401(k) plans, you must match all employee accounts the same.

For example, if you offer an employee a $1 match for every $1 he contributes to his retirement fund, you must also offer the same $1 match to every employee. However, some accounts are considered “non-qualified” and you can offer a paid bonus to select employees. This is an ideal way to offer incentives to employees because you can be selective about who receives a bonus and who doesn’t. The bonus may be set up as a direct payment to the employee or you can pay it to a brokerage account where the employee has limited control over the funds.

Normally, an agreement is signed between you and the employee that stipulates what the bonus money may be used for. If you want to motivate your employees to stay with you for a long time, you can structure the agreement so that the employee has full trading authority over the funds but cannot remove them for a set number of years.

Non-Qualified Stock Options

A stock option is a right, but not the obligation, to buy or sell a specific number of shares of stock for a predetermined price and for a predetermined amount of time. For example, a stock option may give you the right to purchase 1,000 shares of Microsoft for $10 per share for the next 3 months. Stock options that are given as a bonus allow an employee to benefit from the increase in the share price of your company if it is publicly traded.
The employee must pay income tax on the difference between the stock price and the strike price at the time the option is exercised.

Incentive Stock Options

Incentive stock options are more of a long-term investment. While non-qualified stock options benefit an employee if you’re going to issue an IPO and expect your stock to do well “out of the gate,” incentive stock options are meant to be more of a long-term investment. Typically, these stock options are held for more than a year from the date the option is exercised. The shares exercised by the options holder also must be held for more than two years from the date of issue of the stock option.

This gives incentive stock options a tax benefit in that they will always be taxed as a long-term capital gain – a tax rate that is lower than the income tax paid on non-qualified stock options.

Employee stock options can also be “restricted.” This means that even though the individual has the right to exercise the option, he may be restricted from doing so prior to a specific date or before a company has achieved a certain benchmark or milestone. This gives further incentive for employees to perform well so that the company’s share price increases.

In some cases, the employee does not have direct control over the share price of the company because she doesn’t have control over any aspect of production. Even still, stock options can help to energize your workforce and motivate everyone to work together so that the company does well.

About the Author: Guest post by Elizabeth Goldman, on behalf of Sunbird cfd Brokers and currency trading specialists. Home to the advanced MetaTrader platform (see the metatrader 4 user guide). All views and opinions belong to the writer and do not necessarily represent Sunbird FX.