Is Your Office Building on Solid Ground?

For the small business owner who rents or owns an office space, one of the bigger concerns can be whether or not the facility is secure and safe.

As some business owners have discovered over time, their offices can be located in areas that are prone to security issues, weather issues and general overall safety concerns.

One such concern can be whether or not the building could be damaged by water should there be excessive rains and/or leaks on the grounds.

flooded office
photo credit: Craig Does Stuff via photopin cc

If that is a concern for your company’s office location, one way to go about fixing that is by putting in place underground leak detection services.

In the event you are not up to speed on how such services can assist your business, take note of:

Potential damages – In the event your building is hit with heavy rains and/or leaks due to faulty equipment on the grounds, you could end up spending a large amount of money to fix the problem or problems. With the right underground leak detection provider, you can quickly determine where the leak is coming from to minimize damages. If the damages are left unchecked, it can lead to safety and health issues that could cost your business more money in the long run. One such problem if left unchecked can be the emergence of mold, which can impact the safety of you and your workers. Not only will mold appear around damp walls and floors, but it also can produce spores that eventually will work their way into the air you breathe;

Age of your equipment – As some business owners who have rented or bought space over time will discover, the equipment in the building can be going bad. Faulty water pipes as an example can break over time, leaving the business owner with a financial headache, along with inconvenience for them and their employees. With the right leak detection provider, you can check and determine where leakage is coming from with pipes, under concrete, pavements, walls, sewer lines, utilities and more. In the event the piece or pieces of equipment are old, you can determine exactly what needs to be replaced;

Energy audits – Another plus when using such services is that you can determine where you need to zero in on in order to save money. With an energy audit, you can see where dollars are being lost, and what needs to be done to fix such wastes. As many small business owners who rent or own spaces can tell you, office energy expenses can prove very expensive over time. Knowing where you need to fix things can save your business money;

Keep the future in mind – Lastly, letting potential water issues go in your office could lead to damages that prevent you from selling the building down the road. By using an underground service periodically or when you know there is a problem, you can lessen the chances of permanent damage to the building. With that being the case, you can maintain a decent resale rate for the property should you choose to unload it at some point.

With the New Year off and running, are you detecting it may be time to give your office space another look?

About the Author: Dave Thomas covers small business topics for various websites, including finding the right underground leak detection for your company.

Make It Your Business to Highlight the Success of Your Employees

For many business owners, making sure their employees have all the necessary tools at their disposal to their jobs is paramount.

From office equipment to the right office setting, making sure your workers are comfortably suited to handle their responsibilities at work is beyond important. Without the right tools and setting, not only can it impact the product or services you can provide for your customers, but it ultimately could end up determining whether or not you remain in business for the long haul.

happy employees
photo credit: Zach Klein via photopin cc

With 2013 kicking off, take a few minutes to review the tools and setting that your employees have to work with, including:

  • The office – Are you in a space where your employees can comfortably do their jobs? Do they have access to essential items like computers, printers, fax machines, phones, and other office supplies? You might be surprised to learn that many small businesses can’t answer yes to that question. Whether it is because of a shoestring budget or other reasons, many workers just get by at work, meaning the product may ultimately suffer. Without going on a major shopping spree, review what your expenditures are for office equipment and see where you may be lacking;
  • Office policies – Although protocol says you provide new workers with an employee handbook when they first arrive at your company, some business owners fall behind on this important detail. Make sure everyone in the office knows what is and is not acceptable. The last thing you want to do is potentially set yourself up for a sexual harassment lawsuit, a lawsuit involving a client, or an issue with law enforcement. Review these policies with your workers at least once a year so they know the importance of such matters. In today’s litigious society, you can never be too careful;
  • Before and after work – Do you review the conditions your employees encounter before and after work, most notably security? While many offices have proper security, including video surveillance, others do not. From simple things like the proper lighting to making sure the building is secure, review the surroundings for your workers. As some business owners have discovered over the years, an unsecure environment can lead to problems, including potential lawsuits;
  • Recognize the highlights – While your employees obviously get compensation during the year, do you do the little things to recognize their achievements? Things such as a year-end party, birthday and employment anniversary celebrations, an office newsletter and putting together an office video or photo album from the last 12 months are great ways to keep morale up. A photo book you can compile using blurb promotional codes is a great keepsake for all workers, noting some of the fun times you’ve shared together. Given that many employees work 40 hours or more in an office setting weekly, a photo book can show each and every one the importance of working as a team;
  • Individuals matter – Lastly, sit down with each of your workers for a few minutes and see if they are happy in their present position. Are they coming to work with incentive or just to collect a paycheck? Do they like the team they work with or are they unhappy? Would they be even more productive if one or more things changed in the office? While some may be hesitant to speak, some will also share their feelings and thoughts with you, meaning a better work environment for all involved.

 

About the Author: Dave Thomas covers small business topics for various websites.

Top Payroll Outsourcing Concerns That Really Aren’t Concerns

In the past few years, small and large business, start-ups and organisations from all niches are opting for payroll outsourcing. Apart from being cost effective and time saving, outsourcing payroll has been preferred as it reduces legislation hassles, minimises risk and prevents heavy penalties levied on incorrect payroll information. However, even after gaining considerable popularity, outsourcing of payroll is surrounded by myths and concerns that don’t really exist. Here are some concerns about payroll that should not be a cause for worry in the first place.

payroll outsourcing
photo credit: 401(K) 2013 via photopin cc

Data security – Is it a real concern?

Although a realistic concern with any business, data security is a top priority for any payroll outsourcing company. While several finance professionals of the company worry about data security, especially payroll data, they have no reason to. Most payroll outsourcing companies invest heavily in the best and most secure technology to ensure data safety. Back-up software and storage are also in place for additional security. Outsourcing providers place utmost importance to data security and employ physical and intangible methods to keep your private data private.

These measures include physical security at entry points, impenetrable infrastructure for data transfer, clear desk policies as well as firewall defences. A concern about sensitive financial information is also well handled by outsourcing companies, who often quote that company data is safest with them.

Control over payroll – Who’s in charge?

It is a common misconception that payroll outsourcing is equivalent to losing control over payroll processes. In fact, with the right definitions and with the right outsourcing collaborator, you stand to have more control over these processes. While the outsourcing is being performed on the client server, it is being operated from a different location. In this setup, the company has to define job responsibilities and goals while monitoring employee performance.

When collaborating, the outsourcing company manages the payroll without taking away any control from the company. Apart from taking advantage of the expertise of outsourcing professionals, you can take better control of assessing employees and assigning payroll.

On the other hand, some companies are under the impression that opting for payroll outsourcing relieves them of their payroll functions. It is important to know that an outsourcing company merely manages the payroll while the onus of the entire process still lies with the client. The company is still required to collect and input essential details like pay information, time and vacation.

Expertise, experience and performance of outsourcing companies

While it is understandable that any company is concerned over the credibility and expertise for payroll outsourcing, it is important to note that all trustworthy and reliable companies are experts at their job. When you choose a reliable company, you no longer have to worry about their performance, expertise or experience in the field. Managing payroll remains the main business function of these companies and it is what they do best. However, it is also important to run thorough background checks, seek references and ensure that the contract is clean and hassle-free.

About the Author: Penny is an expert associated with i3Group a leading payroll service provider. Its custom corporate payroll solutions have helped blue-chip brands across industries manage payroll obligations efficiently and cost-effectively.

Creating a Brand-Aware Employee Culture-Six Tips

Brand-awareness among employees is essential for any company that hopes to succeed. Every employee is critical to the success of a company, and everyone needs to be on the same page when it comes to company values and goals. An employee culture that is brand-aware is going to be that much more effective at achieving success. Here are some tips.

brand awareness
Image by smi23le / Flickr

Clearly Communicate Brand Values

In order to foster brand awareness among employees, it’s important to make sure all employees understand exactly what the brand is all about. A brand’s core values must be clearly communicated to all team members. There should be literature that details the character and values of the brand, and this information should be reiterated in all of the company’s communications with employees, such as newsletters, emails, meetings, and training materials.

Reinforce the Brand

The character of a brand should be reinforced at every opportunity that presents itself, because employees will gain greater awareness of the brand through repetition and consistency. Brand symbols should appear in many places, and everything your company does and every policy that employees follow should be in line with branding efforts.

Provide Ongoing Training

Training and education can help employees become more brand-aware, and they will also become better brand advocates. If your brand’s core values include being environmentally-friendly, for example, employees should receive regular education and training on news regarding the environment, recycling policies, energy-saving tactics, and more. The more your employees know, the better, as it will help them relate to your brand more closely.

Encourage Brand Advocacy

Your employees are all brand advocates, and it’s important to encourage them to represent your brand in a positive, accurate way. There should be detailed social media policies and guidelines related to your brand, and employees should be encouraged rather than discouraged to discuss your brand online. When employees are outstanding brand advocates, their commitment should be recognized and praised, because it represents their understanding of your brand.

Hold Fun Employee Events

Fun employee events that relate to branding and the company are great for fostering a tight-knit community of workers who feel a common bond with each other and their employers. For example, parties to celebrate milestones like anniversaries or grand openings are great. Fun events encourage employees to feel a sense of pride for their company.

Examine the Competition

Employees who are brand-aware help give a company a competitive advantage over similar companies. Employees should receive training and education on the key differences that exist between their company and their competitors. An increased understanding of the uniqueness of their company will help boost their loyalty and pride in the brand they represent. A little healthy competition is always good for business, so involve your employees in the race.

A well-defined brand with employees that feel connected to it should be the goal of every company, no matter what its size. Small and large companies can benefit from boosting brand-awareness in the workplace and rewarding employees for their commitment.

Laura Kitner is a brand awareness consultant.

Is Your Business Wired Into Success?

With the New Year coming, what on your list have you checked twice to see if this year has found your small business naughty or nice?

If your customer service habits need a little improving around the edges, one of the ways to do this is by offering consumers more options to pay for their products and/or services. Quite specifically, having a wireless credit card machine gives you the opportunity to conduct more business at an efficient and quicker pace than your standard traditional landline option.

For those who may be new to such devices, they have shown to make more customers buy on impulse for starters, something that you as a small business owner can’t complain about.

wireless payment
Image by justin / Flickr

In order to find the right wireless credit card machine for your small business, consider:

How it works

With such a device, you slide the customer’s credit card through the machine, inputting the amount of the sale. The terminal hooks up with a radio tower, transmitting the credit card data and total bill. Once the processor has the details, they are passed along to the financial institution which provided the card. After the card is determined to be valid and the sought after amount for the transaction is deemed available, the amount of purchase is set aside for the business owner. At the time the settlement process is undertaken, the funds are moved from the card provider and deposited into the business owner’s checking account, typically within 48 hours from the original transaction;

Shop around

You wouldn’t buy from an office supply company without checking them out, nor would you purchase office furniture from a company without reviewing them. The same holds true with your wireless credit card machine purchase and network provider selection. Review a handful of companies to see who offers the best product and service at the best price, who is financially stable, and who has a track record that is void of large numbers of customer complaints. Also, take note that a number of merchants selling used terminals may not know the network the terminal works on;

Know the fees and terms of conditions

The last thing you want to do is sign up with a provider who will hit you with various fees, not to mention make it difficult to get out of a contract if need be. Make sure you know up front what fees are for both hardware and service, thereby avoiding shock when your first merchant statement bill arrives. It is also usually wiser to go with a shorter term agreement with the provider to test them out and see if you are happy with both the product and service;

Plan ahead

Finally, make sure you plan ahead when going for a wireless credit card machine and provider. If you do business on the road and/or at trade shows, you don’t want a nasty surprise that your wireless product is not ready to go the day you need it. In the event you operate a seasonal small business, let your provider know that your business has busy and slow periods during the year. Among other things, this helps negate the idea that a sudden amount of activity is the result of a swiped terminal.

If doing more business is one of your prime goals for 2013, adding a wireless credit card machine may be the best gift you can give yourself.

About the Author: Dave Thomas covers small business topics for various websites, including finding the right wireless credit card machine for your company.